Company Performance Metrics
Max Smart Digital develops AI-powered products and consultancy services that automate customer-facing and content workflows. The company offers OttBot Connect, an AI chatbot that runs across websites, social channels and messaging apps to answer FAQs, capture and qualify leads, and hand complex queries to human teams with full context. It also
provides OttBot Vision, which converts video recordings into transcripts and generates documents, training materials and marketing content, incorporating on-screen text and visual elements. An additional product, OttBot Voice, uses voice AI to handle inbound calls, capture lead details and support follow-up. Alongside its software, Max Smart Digital delivers AI consultancy, including discovery sessions, audits and training to identify automation opportunities and help teams adopt AI tools. Its services and tools integrate with common CRM, help desk and marketing platforms through a no-code interface.
