Total Funding
22
Total FundingSeed raised
Growth Score
pts
Heat Score
18 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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Magneta is a messaging customer care & support system with AI for enterprises.
About the Company
Magneta is a chat platform that helps to organize customer support and change customer experience in large enterprises using smart suggestions, self-documented knowledge base and intelligent rerouting system inside the company so that everyone in the company can participate in customer support. Using ML, they can answer about 15% of the
first-line-support question without involving the employees. They have deep integration with internal CRM of the enterprises that help to show relevant information
