Company Performance Metrics
- Alistair Malins: CEO & FounderPast Role: Second Estates, Founder
- Michelle Sephton: Managing Director
Luxury Cottages is a luxury holiday rental agency focused on the domestic staycation market. The company was founded in 2019 and now represents over 350 luxury properties across the United Kingdom.
Luxury Cottages are on a mission to improve the quality of experience whilst staying in the UK, whilst being mindful of the impact on the environment
and local communities. The company was founded with a desire to bring the level of customer service you would find in a luxury travel company to the domestic market. By wrapping exceptional service around a carefully curated portfolio of unique holiday homes, Luxury Cottages ensure a seamless travel experience.
This focus on customer service has led to numerous awards for the company as well as widespread recognition in the press and travel publications. As a direct result, Luxury Cottages is ranked #1 in the Cottage and Cottage Rental categories on Trustpilot with a 4.8/5 ‘Excellent’ rating and the company has a Feefo Gold Award.
The team is highly very selective about the properties they work with and inspect every property using a rigorous test of the quality of the interior design and amenities. Luxury Cottages consistently evaluates the quality of the portfolio increasing standards and educating owners about best practice in the industry.