Company Performance Metrics
LobbyStack provides an open-source AI receptionist platform that handles phone calls, SMS conversations, and appointment booking for small businesses and local service providers. The platform uses AI agents to answer questions, qualify new customers, capture caller details, and manage bookings, reschedules, and cancellations. It connects to
calendars to offer available time slots, send confirmations, reminders, and follow-up messages, and route urgent calls or special cases to human staff with context attached. LobbyStack can be used as a managed cloud service or self-hosted on a business’s own infrastructure, with a web dashboard to configure knowledge, policies, and workflows. It supports multilingual voice models, spam filtering, outbound callbacks, quote workflows, and detailed transcripts and summaries so teams can review conversations and plan next steps.
