Company Performance Metrics
LiveChat LLC has been in the industry since 2012 and have seen people adopting this new form of communication since then. We first started as a sub-contractor for the larger chat service providers, providing them with the manpower (trained live chat operators). In January 2016, we decided to take all our groups knowledge and combined experience to
form LIVECHAT LLC, the ultimate in 24/7 live chat support.
Nothing has changed now! We still love, and are passionate about what we do. We love to help other companies grow!
Our Services
Live Chat Outsourcing:
We’re here for people, who are looking for the best LiveChat outsourcing services. We offer Professional people, proven methods of execution as well as the latest technology for enhanced Support Services. For us, that’s the order of things; things that really work.
What we do for you:
• Live Chat Strategy • Live Chat Outsourcing for Sales • Live Chat Outsourcing for Support • Out-of-hours Live Chat Outsourcing • Dedicated Live Chat Outsourcing • Shared Live Chat Outsourcing • Help Desk Outsourcing • Live Chat Agent Training • Live Chat Analytics Analysis • Live Chat A/B testing
Live Chat Consulting:
We have been in this industry for a very long time, and had a chance to work with industry leaders that's why we know live chat better than others. Our consulting services to various corporate firms are being offered to solve their specific needs through live chat. We believe in merging our specific expertise and the vast functional experience of the corporate to provide best possible solutions of their problems.
Areas of consulting services include:
• Live Chat Strategy • Live Chat Training • Live Chat Implementation • Live Chat for Conversion Rate Optimization • Live Chat Optimization for Technical Support • Live Chat A/B testing