LiveAgent - Crunchbase Company Profile & Funding

Overview

LiveAgent

Heat Score

Company Performance Metrics

Score

Trend

About These Metrics

AI Content may contain mistakes and is not legal, financial or investment advice.

Learn more.

Growth Score - The measure of growth based on company activity, operational metrics, and investments

Growth Trend - The change in the growth score over the given time period

Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity

Heat Trend - The change in the heat score over the given time period

Recent Milestones

Raised Funding Round

Jan 1, 1970

Lorem ipsum dolor sit amet, consectetur

Raised Funding Round

Jan 1, 1970

Lorem ipsum dolor sit amet, consectetur

Raised Funding Round

Jan 1, 1970

Lorem ipsum dolor sit amet, consectetur

See more interactive data and historical milestones on desktop for the best experience

About LiveAgent

CB Rank

286307

SaaS

Founded

obfuscation

Private

Bratislava, Bratislava, Slovakia (Slovak Republic)

101-250

www.liveagent.com

Customer Service

Social Media

Software

Key People

Viktor Zeman: Founder
Andrej Harsani: Founder

Details

Legal Name

Quality Unit, s. r. o.

Also Known As

Quality Unit

Operating Status

Active

Company Type

For Profit

Founders

Andrej Harsani, Viktor Zeman

About the Company

LiveAgent is a multi-channel customer service software, which helps companies deliver exceptional customer service through various support channels like Voice, Email, Live Chat, Facebook, Twitter and Contact Forms.

LiveAgent offers a very friendly UI, featuring following functions:

Answer mails, chats, phone calls, Facebook posts and private

messages and monitor Tweets mentioning your brand or important keywords - all from one place.

All important help desk and live chat features included:

POP3 accounts, Email piping, Departments, Priorities, Statuses, Tags, Rules, Ticket Routing, Canned/Predefined messages, Email templates, Voice integration, Real-time website monitoring and statistic, Chats, Facebook integration, Knowledgebase, Live Suggestions as you type, Feedback and Contact forms, Agent rating, Gamification, Multilingual, Ticket Filters, File sharing and attachments, Chat button templates and much more.

Phone Number

421 2 33 456 826

Contact Email

support@liveagent.com

Predictions & Insights

Growth Prediction

See this Growth Prediction

Products & Services

LiveAgent Help Desk Software

A cloud-based multi-channel help desk system that consolidates customer communications from email, live chat, calls, social media, and customer portals into a single ticketing platform.

LiveAgent AI Chatbot

An AI-powered chatbot that automates responses to common customer inquiries, guiding users through product information, order status, and filtering simple questions before reaching agents.