Company Performance Metrics
- Fang Cheng: Founder and CEOPast Role: Proximiant, Co-founder and CEO
- Joan Xiao: Principal Data ScientistPast Role: Figure Eight, Lead Machine Learning Scientist
Linc Global builds the most advanced commerce-specialized Customer Care Automation platform. Recognized as the Best AI Solution for Customer Service, the platform helps brands offer differentiating services and experiences using an automated assistant, via the channels customers prefer to use including SMS, Live chat, Chat apps, Voice assistants,
web and email.
Serving and supporting millions of shoppers and billions in purchase volume, Linc’s solution is the platform of choice for leading brands including Carter’s | OshKosh, eBags, Stein Mart, Lamps Plus, JustFab.com, Tarte Cosmetics, Hugo Boss, Vineyard Vines and P&G Shop, creating the engagement and loyalty brands strive to achieve, and delivering the cost savings and revenue needed today. Learn more at www.letslinc.com.
