Company Performance Metrics
Lightwork Systems develops software and automation tools for mid-office, back-office, and front-office processes in the business travel sector. The company focuses on systems for travel management companies that integrate with major global distribution systems and other travel interfaces. Its products include platforms for hotel booking capture,
commission automation, back-office analytics, management information reporting, and document generation. Lightwork Systems also offers tools for real-time client communication, automated messaging, and campaign management across the travel booking lifecycle. Its software supports use cases such as data capture, workflow automation, supplier optimization, XML data handoff, and carbon footprint tracking for travel programs.