capture details from individuals about potential mis-sold car finance agreements and hidden dealership commissions. It also operates online questionnaires to collect information about housing disrepair, health hazards and maintenance issues affecting tenants. Submitted information is reviewed and screened so that suitable matters can be referred to its external legal partners on conditional fee or no-win, no-fee arrangements. Lead Social does not provide legal advice itself but focuses on data capture, initial assessment and referral of claims to specialist firms.