Company Performance Metrics
Konversive Grupp develops custom chat and voice bots for enterprises, focusing on full-cycle chatbot projects from initial analysis to launch. The company provides business analysis to define use cases, conversational design to shape dialog flows, and copy creation for bot interactions. Its engineers implement bots on platforms such as Google
Assistant, Skype, Slack, Facebook Messenger, Alexa, Telegram, Line, and Kik. Konversive handles complex backend integrations, including APIs, CRM connections, and handover protocols to live agents. The team uses natural language processing, natural language understanding, machine learning, and sentiment analysis to improve intent recognition and response quality. It also offers iterative testing, optimization, and conversation consulting to refine performance and define metrics and analytics after launch.
