Company Performance Metrics
Kolank (https://kolank.ai/) builds AI agents for freight brokers to automate repetitive operational work in brokerage teams. The platform centralizes multi channel logistics communication (text, email, Google Chat, WhatsApp, Telegram and phone) and turns conversations and documents into structured actions: customer shipment status
updates, carrier onboarding and verification, rate negotiation support, load tracking and proactive exception handling, document collection (rate confirmations, BOLs, PODs), TMS style data entry, and invoice workflows. Kolank is designed for multi tenant B2B brokerages that want to reduce reliance on offshore staffing, minimize errors, and deliver faster, consistent customer and carrier service through freight broker automation and AI-driven workflows.
