Company Performance Metrics
- Rajat Shahi: Founders Office - Special ProjectsPast Role: Vahan.ai, Community Manager - 10x Developers (Founder/CEO's Office)
- Vikas Garg: Chief Product OfficerPast Role: Kapture CX, Co-Founder and CTO
Kapture CX is an Enterprise-grade vSaaS AI-First customer experience automation platform with a deep focus on customer support. Kapture CX adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around
hyper-personalization, Kapture CX brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued.
With expertise in four key industry verticals: Retail (offline + e-commerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture CX today is helping 1000+ enterprises in 18 countries create wonderful customer experiences and empowers them at scale.
