Company Performance Metrics
Kaidara delivers software that channels the knowledge of skilled experts in your organization to the places where that expertise is required to assist customers. Product selection, support and repair activies can all be accelerated and delivered at less cost using Kaidara software to deliver expert guidance.
Customer contact centers, field
service organizations, diagnostic troubleshooting and repair operations find Kaidara products and services can reduce their cost of service delivery and accelerate the resolution of customer problems.
Online commerce and customer self-service portals use Kaidara software to assist in product selection, problem troubleshooting and in delivering expert advice on product use.
Organizations concerned with retention of knowledge and preservation of past experience will find Kaidara's flexible and powerful natural language processing capability a helpful aid in capturing and maintaining the information that supports the delivery of expert advice.
Kaidara is a privately held, venture-backed company based in Paris, France and Los Altos, California. Customers include CFM International, DaimlerChrysler, Ford, Freightliner, General Motors, National Semiconductor, Legrand, PSA Peugeot Citroën and many other leading firms.
Companies committed to delivering superior customer service and lowering the cost of delivery of that service can profit through the use of Kaidara products and services.
