Company Performance Metrics
Rayomond Chinoy: Founder & President
IVR Lab was started as a division of Level9Solutions in 2003. As our business grew we decided to create a separate company so we could continue to focus on Interactive Voice Response Systems.
We specialize in automating phone centers and customer service in-bound lines for small and medium sized business. For a typical small business customer,
our IVR systems can allow you to re-task your call center employees, who would otherwise spend valuable resources on mundane and routine tasks. Any phone task that can be automated or retrieved from a database, can be implemented onto an IVR system.
Whether you need to make 1000 or 10,000,000 calls, you can count on us to deliver robust solutions.
We have helped businesses and organizations ranging from banks, retail outlets, grocery stores, financial services companies, realtors, insurance companies, HR companies, insurance agents, state health agencies, transportation companies, convenience stores, regional, state and national political organizations.
We help Businesses and Organizations of all sizes to reduce their costs by automating many routine tasks:
-Interactive Voice Response Systems
-Automated Voice Broadcasts
-Automated SMS Broadcasts
-Political Campaign Calling
-Automated Employee Notifications
-Healthcare Notifications
-Automated Emergency Notifications
-Custom Inbound and Outbound Phone Surveys
-Plus 1 Campaigns
-Automated Phone Market Research
-Custom IVR Solutions
-Automated Financial Transactions
-Automated Delivery Notifications
-Automated Event Notifications
-Automated Game Notifications with options for transfers
