processing, multi-source retrieval, dynamic presentation, and in-depth analytics, One Step delivers an online search and navigation experience that is second to none.

With One Step, your customers and employees will see a clear difference—with superior relevancy and usability in search results that leverage all your product, service, and information assets. Whether in data, documents, or applications, One Step covers all your information resources.

With One Step, you will see a far better return on your technology investments with a self-service search solution that supports and works with your existing systems. The business results are clear—increased revenue, decreased costs, improved customer satisfaction, and increased productivity.

Their goal is simple—they want to help you deliver an online experience that equals that found in person or through higher-cost channels, such as e-mail, chat, and phone.

iPhrase is proud to deliver a powerful ROI for critical applications at such leading companies as Charles Schwab & Co., Neiman Marcus, LexisNexis and TD Waterhouse.

Their investors include Charles River Ventures, Greylock, Reed Elsevier Ventures, Sequoia Capital, TD Capital Technology Ventures, and Bain Capital. Founded by former MIT researchers and business leaders, iPhrase has offices in Cambridge, MA and San Mateo, CA.