as Claims, Underwriting, Customer Service, Case Management and Workers Compensation.

Configurable/Agile - Through configuration the application can be adapted to support multiple functions and provides agility over time.

User experience – Ultera improves the user experience by allowing users to better manage their work and optimize task completion rather than navigating applications and content sources.

Integration – Ultera expertly leverages IBM ECM and Case Management technologies and puts your shelf-ware to work. Ultera is built on a Service Oriented Architecture (SOA) with a wide range of options to integrate existing and new applications.

Industry Services -- IPD’s Industry services are built on IPD’s 20 years of domain experience. The Industry Services are value-add intellectual property above and beyond that of the base P8/ICM platform that allow for optimal implementations, and keep customers from having to write domain specific customizations to achieve an optimal implementation.

Expert “experience” of IBM platform capabilities

Business Process Automation – Through the use of technology, IPD can automate many of the labor intense administrative and non-value-added tasks that currently must be performed by workers, thereby decreasing costs, allowing enhanced focus on value-added knowledge work, improving accuracy and cycle-times.