the first application to integrate IBM Sametime with Microsoft Outlook (2002), a bot development and deployment platform (2003), and other Sametime and Microsoft based applications. In 2005, Instant expanded the product line to include Microsoft LCS based applications and has continued to develop a variety of applications for the Microsoft LCS, OCS and Lync product platforms. Their IM archiving applications, queue manager, and persistent chat rooms are deployed across some of the leading defense and financial service organizations in the world. Instant Technologies is an IBM Business Partner and a Microsoft Silver ISV Partner headquartered in Portsmouth, NH.