Company Performance Metrics
- Rodney Sheriff: Founder and DirectorPast Role: Zepz, EVP Operations and Customer Experience
In-Gage is a software company that provides real-time personal insights for key roles in contact centers. The company focuses on four features such as training and engagement, service efficiency, quality auditing, and intelligent customer feedback. The app then brings this data in realtime to the people that count, to help them change behavior and
improve processes in a way that drives higher customer loyalty.
In-Gage developed a Salesforce app that provides the key information on a dashboard to drive great service. It was designed to help contact center and call center teams prove the ROI through measuring key customer metrics using the power of Salesforce. It also provides Training and Management programs that accelerate change and create legendary service.
In-Gage was founded in 2015 and is based in London, England, UK.
