leader in reactive and proactive detection and resolution of complex technical defects in telecommunications. Their customers count on us in order to deliver first-class support to more than 30 million subscribers.

By smartly combining powerful data-driven diagnostic automation, based on state-of-the art machine learning, with user-friendly interaction and guidance driven by digital assistant technology (VR, chatbot) they open a wide field of applications. Their solutions create substantial value wherever technical problem resolution competence is a critical asset, e.g. in post-sales service, in maintenance or industrial manufacturing (rework).