83
58
Growth Score
-6 pts
Heat Score
-12 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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509017
ICS Center is a contact center that provides customer service and sales support.
- Jacek Szczepanowski: Head of Growth & Innovations
About the Company
ICS Center is a contact center that provides customer service and sales support. The company offers customer service and retention through multi-channel communication such as phone, chat, SMS, email, and social media. It provides sales and customer acquisition services to help businesses reach new clients. Technical support and helpdesk services
are available to assist customers with issues. The company supports e-commerce and online channels by helping manage customer interactions. Business process outsourcing is offered, including recruitment and call center staffing. ICS Center also provides AI and data analytics services, such as transcription and conversation analysis, to better understand customer needs.
