Company Performance Metrics
They have developed two complimenting apps to enable customized & efficient experiences; Identity and Concierge.
Customers use Identity to safely store personal information like contact information, dietary restrictions, and clothing sizes and makes it easy to control what they share and with whom. If they change their mind later, Identity
also makes it easy to revoke the information. At last, customers can enjoy personalization without giving up privacy.
Concierge is a customer-centric relationship manager which focuses on customer service rather than customer leverage. Unlike other CRMs, Concierge works with Identity to give customers control over what they share with businesses. Concierge helps businesses learn things from their customer like how to pronounce their name, their birth date, or even their favorite type of music. Customer controlled information allows businesses to manage customer data more efficiently, effectively, and be positioned to offer new and expanded services.
