Company Performance Metrics
HotKup provides a CRM and workflow platform for service businesses that connects sales, client management, and service delivery in one system. The platform tracks leads and opportunities through a sales pipeline and then manages onboarding, projects, and recurring work once a client is signed. HotKup links tasks, documents, emails, and notes
directly to client records, giving teams a complete history and audit trail for every account. It includes governed workflows, recurring task cycles, client-facing forms, digital approvals, dashboards, and reporting to monitor work status and deadlines. The system also supports help desk and ticketing, SLA-related escalation, and bulk operational email for client communications. HotKup is designed for small and medium businesses across sectors such as accounting, marketing agencies, IT support, and field services that need a single platform to manage client relationships and deliver work.
