Company Performance Metrics
- Xiaoma Lu: Independent DirectorPast Role: BOC International Holdings, Independent director
Helport.ai is a Nasdaq-listed AI-powered BPO and customer operations platform that combines enterprise-grade artificial intelligence with human expertise to deliver scalable, compliant, and performance-driven customer engagement solutions. It provides three core capabilities in a unified system: **AI Copilot**, which transcribes calls in real time,
generates instant reply suggestions, and guides agents using a company’s own SOPs and knowledge base; **Outsourced Support Teams**, offering multilingual, fully managed customer service and sales agents deployable within 1–2 weeks; and **Remote Monitoring & Workforce Management**, which tracks work hours, monitors desktops, and automates payroll for distributed teams. Designed specifically for industries that rely on voice-based communication and high regulatory standards—such as finance, insurance, real estate, and technology—Helport.ai enables businesses to reduce operational costs, improve agent performance, accelerate onboarding, and deliver higher-quality customer experiences by unifying AI automation with proven BPO delivery excellence.