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HelpGrid Logo
HelpGrid CB Rank
592632
Heat Score
42
HelpGrid offers customer support and answering services via phone calls, texts, and emails.
Founded
obfuscation
Private Wilmington, Delaware, United States101-250 helpgrid.com/
Customer Service
Internet
Technical Support
Overview

HelpGrid
Heat Score
42

Growth Score
pts
in past quarter
Heat Score 42
-25 pts
in past quarter

Company Performance Metrics

Score
Trend
AI Content may contain mistakes and is not legal, financial or investment advice.Learn more.
Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Learn More >
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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See more interactive data and historical milestones on desktop for the best experience

About HelpGrid

CB Rank
592632
HelpGrid offers customer support and answering services via phone calls, texts, and emails.
Founded
obfuscation
Private Wilmington, Delaware, United States101-250 helpgrid.com/
Customer Service
Internet
Technical Support

Details

Operating Status Active
Company Type For Profit
Phone Number +1 302-200-4456
Contact Email support@helpgrid.com
Predictions & Insights

Growth Prediction

See this Growth Prediction

Products & Services

Customer Service 24/7 Live Agents
Provides round-the-clock inbound customer support via live agents with an average wait time under 2 minutes and a focus on first contact resolution.
Cart Recovery
Recovers abandoned shopping carts by contacting customers to convert potential lost sales, with an average recovery rate of 20%.

Unlock More with Crunchbase Pro
  • Full access to financial & funding data on unlimited profiles
  • Export up to 2k results/month for analysis
  • Track market signals on competitors, products, and R&D
  • Preview private company insights and predictions
Financials
Market Intelligence
People
View Profiles & Contacts
Headcount 101-250 Contacts 21
News
Technology
View Tech Report

Monthly Web Visits

37,093
111.68%
 in past month

IT Spend

$2.5MThis year, HelpGrid is projected to spend $2.5M on IT, according to Aberdeen.

Active Website Tech Count

59HelpGrid is actively using 59 technologies for its website, according to BuiltWith. These include Viewport Meta, IPhone / Mobile Compatible, and  SSL by Default.
Sub-Organizations
Frequently Asked Questions

Where is HelpGrid's headquarters? HelpGrid is located in Wilmington, Delaware, United States.Who are HelpGrid's competitors? Alternatives and possible competitors to HelpGrid may include Smith.ai, Moneypenny, and  Ruby Receptionists.
Who We Are
What We Do
Helpful Links
AI Content may contain mistakes and is not legal, financial or investment advice. Learn more.
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