Company Performance Metrics
Hankera provides technology consulting and software services focused on digital workflow optimization. The company operates Gravity, a dedicated ServiceNow practice that delivers IT service management and IT operations management solutions. Hankera designs and implements ServiceNow-based incident, problem, change, and release management processes,
as well as service catalog and knowledge management capabilities. Its IT operations services include discovery, service mapping, event management, cloud management, and infrastructure automation. Hankera also offers platform optimization through performance assessments, upgrades, migrations, custom application development, and integration services on ServiceNow. In addition, it provides specialized SAS development services for healthcare and medical organizations, focusing on secure and compliant solutions that support industry-specific workflows.
