real time identification, analysis, segmentation and targeting of prospects or existing customers prospects automatically intelligently routing them to the most appropriately skilled agent.

Dialogue collects an almost infinite number of data points from website visitors as they arrive and move around a site, not just from the current visit but also any previous visits. This builds up a personalised view of each visitor to the site as an individual without the visitor needing to submit the page.This data can be augmented with a vast array of relevant additional data sets: e.g. address, credit rating, and social media profiles. These behavioural analytics tools provide a deep insight into website visitors.

Dialogue works across all platforms and integrates seamlessly with all existing systems and processes enabling more intelligent data use for retargeting etc.