Company Performance Metrics
Sandeep Bansal: CEO
GoZupees (Silicon Biztech Limited) is an AI-native software company that builds platforms, AI agents and enterprise applications for mid-market ISPs, telecommunications operators, and professional services firms.
The company is registered in England and Wales and headquartered in London. It was founded by Sandeep Bansal.
GoZupees develops two
foundational frameworks. HELIX is an AI-native software delivery methodology structured around a DNA metaphor, where human expertise and AI operate as intertwined strands across five development turns: Discovery, Architecture, Build, Harden, and Evolve. Bedrock is a reusable platform layer — a shared services foundation that supports ITSM, CRM, CMDB, and HRIS modules for mid-market enterprises, with a particular focus on telecom operations.
The company's product portfolio includes VersaTalk (AI voice agents for contact centres and ISP support), VersaFront (AI receptionist for law firms, dental practices, accountancy firms, and veterinary practices), VersaNOC (ISP network support automation), VerSight (call centre intelligence and analytics), VerSense (AI co-pilot for contact centre agents), and PipeStream (B2B sales acceleration). The VersaFront product line includes industry-specific agents: L.E.X.I for legal, D.E.N.I.S for dental, A.R.I.A for accounting, and V.A.L for veterinary.
GoZupees operates on a core commercial principle: CapEx ownership over OpEx SaaS rental. Clients deploy platforms on their own infrastructure and retain full ownership of the resulting software assets and data, rather than subscribing to multi-tenant SaaS. This data-sovereign, on-premises deployment model is designed to create balance-sheet assets for clients rather than recurring vendor dependencies.
The company serves ISPs and telcos across the UK and US, and partners with Prodapt, a global digital transformation provider for the connected industries sector. GoZupees integrates with major enterprise platforms including Salesforce, Zendesk, ServiceNow, Splynx, Sonar, and Preseem.
GoZupees was founded by a team with 30+ years of experience in digital marketing, complex data systems, and business technology. The founding team's background spans the early commercial web era of the mid-1990s through affiliate marketing systems, marketing automation, and large-scale email operations, before pivoting fully to AI-native enterprise software.