Company Performance Metrics
GovOwl provides cloud-based software that digitizes permitting, inspections, code enforcement, and other local government services. The company offers tools for online applications, plan reviews, payments, renewals, and citizen self-service portals, replacing paper-based processes with web forms and automated workflows. GovOwl supports departments
such as environmental health, code enforcement, and customer service, enabling staff to track, route, and process submissions in a unified system. Its platform includes workflow automation, GIS integration, and AI-assisted features for drafting communications, summarizing records, categorizing requests, and answering routine questions with human oversight. GovOwl also provides ADA and WCAG accessibility enhancement services for public-facing portals and digital forms, focusing on screen reader behavior, keyboard navigation, contrast, and form usability. These capabilities aim to help local agencies modernize their digital services while maintaining staff control over decisions and records.