Company Performance Metrics
At Gibson Teldata, Inc., we provide businesses of all sizes with advanced networking, communications and technology solutions. We offer a full range of products and services, including a comprehensive suite of voice products, data networking solutions, managed services and cloud services.
Our Objective: Our objective is to provide solutions that
are flexible, reliable, secure and designed to meet our client’s goals and strategic objectives. Our staff has a unique combination of knowledge and experience covering the voice and data industry. By partnering with best-of-class hardware and software vendors, and by maintaining high levels of knowledge and experience within our organization, we are able to provide highly customized solutions to our clients.
Our Approach: Our consultative approach focuses not just on technical challenges, but also on how technology translates into business improvement. We begin with a technology assessment and will not make a recommendation until we fully understand our client’s requirements.
Our Value: Customer Service, System Design, Training, Support and Maintenance are all an integral part of the value Gibson Teldata provides. We believe our superior customer service is vital to our client’s success. Combining the technology with the proper design, implementation and ongoing support gives our clients the best possible return on their investment.
Our Commitment: Our commitment to excellence since 1980 allows us to maintain some of the highest customer satisfaction ratings in the industry. We are proud to include some of the largest and most respected organizations in the Midwest as our clients. From small business to large, we have a solution for you.
Our Mission: At Gibson Teldata, Inc., we create, implement and support business telecommunications and data networking solutions that positively impacts an organization's Revenue, Profitability, Image and Customer Loyalty.
Create: At Gibson Teldata, Inc. we are not tied to any one developer. We review your processes, listen to your needs, and use all of our resources to create a solution that benefit your organization.
Implement: Our trained staff provide professional implementation of your solution. From data gathering, programming, installation and training, you will benefit from our years of experience and hundreds of successful implementations.
Support: After the installation, you will receive top-notch service and support. In addition to our field service technicians, Gibson Teldata, Inc. provides full-time inside support technicians to quickly diagnose issues, make programming changes and answer your questions. Emergency support is available 24-hours-a-day, seven days a week.