difficulties in hiring and managing right engineers to set up and maintain a complex system. Gcalls' strong engineering team has set up and maintain a huge system that is separated to serve millions of businesses. It opens the globalization of business by decentralizing sales and service through hiring local native workers who use Gcalls' mobile/web-based applications to serve local native customers . The incredible thing is Gcalls is designed to easily integrate and adapt with any management information system software that help business to plug and play Gcalls for better customer experience.