22
Growth Score in past quarter
pts
Heat Score 22 in past quarter
5 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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Forcontact is involved in business process outsourcing and advanced contact center services in customer relationship management.
About the Company
Forcontact specializes in strategic and operational marketing services as well as call center services with added value. This company has been focused on technology and IT systems since the beginning. In particular, the focus is on systems based on voice transmission technology over the internet protocol and on customer relationship management
systems as well as on systems for managing and tracking customer requests. In order to make the best use of the available technologies, the various customer relationship management services were gradually developed, in particular: customer assistance and help desk services in the B2C and B2B area, remote secretarial service, assistance services for customers pre-selling and post-selling.