Company Performance Metrics
Eterna AI Solutions provides artificial intelligence tools that automate customer communication and front-office workflows for local service businesses. The company offers AI voice receptionists that answer inbound calls, qualify leads, transfer calls, collect caller details, and schedule appointments. Its AI chat employee engages customers via
SMS, webchat, social messaging, and missed-call text back to manage inquiries and follow-ups. Eterna AI Solutions also delivers review automation, using AI to request and respond to online reviews for its clients. In addition, it provides an AI-powered CRM with two-way texting, email, workflow automation, and a mobile app to manage leads and customer interactions. These products are aimed at sectors such as automotive services, construction, legal, accounting, healthcare, hospitality, salons, and property management, with packaged monthly and annual subscription plans.