Company Performance Metrics
Envoy is a simple and fast bug tracker and workflow manager.
Features include:
Case Management: Manage all support in one single location. Add, edit, assign, resolve and track progress on cases.
Time Tracking: Turn support time into billable hours by tracking the time spent fixing issues and replying to customer emails.
Sensible Limits:
Costs are based only on how many tickets are needed. Envoy includes unlimited users and unlimited clients as standard.
Wiki: Manage team documentation, customer details, track sales leads and collaborate with others.
Restricted Client Access: Allow clients access to just their tickets, so they can add new items and update issues.
API: Integrate Envoy with other applications (including invoicing, CRM and version control).
