Company Performance Metrics
Prasoon Rungta: Co-Founder
With increasing competition in restaurant business, it is crucial to constantly evaluate customer feedback and keep a track of competitors. But this continuous evaluation is expensive and time consuming with no commercial software available currently.
Emochilli provides restaurants with actionable insights from customer reviews by virtually
empathizing with emotions hidden behind text . Our Artificial Intelligence System - ‘CHILLI’ listens to online reviews of every customer across the internet and generates unique insights. CHILLI churns all customer complaints that occur repeatedly along with the trades and trends of the restaurant.
In addition, CHILLI’s unique algorithm finds pattern in dishes reviewed to create cross selling strategies. Not just within the restaurant, CHILLI analyses and compares performance among competing restaurants on various metrics that will make you stay ahead of the competition.
