48
Growth Score
pts
Heat Score
-20 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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619782
ESG's CSaaS model incorporates both strategic consultation and tactical, hands-on services from a team of Customer Success experts.
Peter Armaly: Vice President of Customer SuccessPast Role: TSIA, Vice President of Research for Customer Success
Michael Harnum: Chief Executive Officer
About the Company
ESG delivers Customer Success as a Service® (CSaaS), enabling you to build, operationalize, and transform your CS organization. We’re here to help you improve metrics and accomplish your ultimate goal of reduced churn and increased retention. Our services combine consultation, process development, people, and automation to increase the capabilities
of your Customer Success organization.
