Company Performance Metrics
EDC Support provides outsourced IT support and computer services for both home users and commercial clients. The company offers remote and on-site assistance, covering hardware and software installations, system upgrades, troubleshooting, and network configuration. Its services include home user support contracts with helpdesk access, remote
support, and periodic health checks of IT equipment. EDC Support also supplies and configures VOIP phone systems, antivirus and anti-malware software, and cloud backup solutions in partnership with external vendors. In addition, it manages data recovery and secure backup planning for customers. The business carries out physical IT lifecycle tasks such as PAT testing, certified hard drive disposal, and WEEE-compliant electronic waste disposal. EDC Support further provides hardware repairs and replacement parts, including iPhone screen and battery replacements.