83
48
Growth Score
-2 pts
Heat Score
-14 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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easy_CSM is a SaaS company that provides customer success software tools for small and medium-sized companies.
About the Company
easy_CSM makes customer success management easy for B2B SaaS teams. Whether you are starting a brand new customer success team or an already formed team, easy_CSM provides the tools to increase revenue, decrease customer churn, and drive advocacy.
Our core features include: 1. Account health monitoring based on Balance KPI, Touchpoint KPI,
Feedback KPI, SLA KPI 2. Recommended actions to improve cross- and upsell rates. 3. ...
