Company Performance Metrics
Dale Dubberley: CEO and Founder
DRIVE is SaaS customer retention software to help restaurants increase sales by acting on customer insights.
Customer Problem
In the face of rapidly changing consumer trends and shrinking margins, small to medium businesses need to be “laser focused” on improving the customer experience and increasing sales. The paper comment card is largely
ignored, making it difficult for restaurant owners to stay connected with their customers experience and stay ahead of consumer trends in today's highly competitive environment.
Products & Services
Our digital customer comment cards increase customer feedback from an average of 2% to over 50%, alert managers in real-time to poor customer experiences and responds to customer feedback with incentives to return and VIP signup. Our digital employee coach unleashes the power of teams by helping them identify actions to continually improve the customer experience and increase sales.
