Company Performance Metrics
Sumo M. Mulbah: Customer Services- Emmanuel Oche: Founder
Dorm Mom, Inc. was established in response to the growing need for time among college students and busy professionals. It has become the leading provider of services to college students and busy professionals all over the United States and Canada, with services available at over 1800 colleges.
The founder of Dorm Mom was a Resident Assistant
(RA) in college and has seen the difficulties students face trying to concentrate on studying and at the same time thinking about chores that need to be done. Most students living in university residence halls or off-campus housing live in an unclean and unhealthy environment - dirty clothes strewn across dorm rooms, rooms that have not been vacuumed for weeks and sometimes month.
Dorm Mom, Inc. offers a diverse range of products and services that makes it attractive to this ever-growing market. The diversification of Dorm Mom's services enables it to continually gain profitability when one or two market sector is sub par. The number of colleges and universities Dorm Mom services gives it a strong cross regional customer base. Its reliable, high quality, cost effective product coupled with 24/7 superior customer satisfaction leads to a high customer retention rate and satisfaction.
