57
Growth Score
pts
Heat Score
-32 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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CXGenies provides an artificial intelligence platform for customer experience analysis and quality management.
- Rainier Mallol: Chief Executive Officer
About the Company
CXGenies is a technology company that offers an artificial intelligence platform for managing customer experiences and service quality. The software centralizes feedback from various channels, including call recordings, social media, and emails, to generate automated insights and prioritization plans. Its features include automated sentiment
analysis, calculation of customer satisfaction metrics, and the creation of actionable steps for service improvement. The company provides these services to businesses looking to streamline quality evaluations and monitor customer interactions across multiple touchpoints.
