Company Performance Metrics
- Michael Dunn: President & CEO
Based in Frankfort, Kentucky, Customware, Inc. has been providing business accounting and technology solutions for clients since 1985. Customware began with a simple goal in mind—to provide solutions that work. Since that time, they have grown to become a full turnkey solution provider and a partner in the VAR channel. Their current client base
reaches world-wide.
While the basic foundation of business processes may be similar, they realize that each company is unique, with their own business practices and needs, and they customize software and hardware environments to meet the specific needs of each client. As business technology consultants, they employ a five-phase approach to implement solutions for their clients: Due Diligence, Implementation Planning, Environment Preparation, Implementation & Training, and Ongoing Support.
Among the solutions they help their clients select and implement are accounting systems, vertical applications, eBusiness solutions, Internet connectivity solutions, office productivity software, custom programming solutions, hardware platforms, and local and wide-area networks. In addition to being resellers of Open Systems® and Traverse® Accounting Software for 30 plus years, they have also developed several specialized applications, including On-Time Web™, Barcoded Inventory System™, and Ad-Vantage™ Ad Placement Software.
Their staff includes software developers, hardware & networking technicians, business processing & IT consultants, and support personnel. Their software developers and technicians have almost 93 years of experience combined, and they are continually learning new programs, processes, software and equipment. Their back office staff has comparable experience in office administration, accounting, customer service and consulting.