Company Performance Metrics
Jeff Craig: CEO
Their business is understanding the returns on investment for each claim decision point.Claims Recovery was their first application of this skill set, and is still the largest service by revenue.They started by taking in individual claims, expanded across business lines, and then grew to taking full responsibility for recovery departments. While
this is still a core offering for them, they recognize that insurers and risk departments have varying appetites for partnering externally.That realization led to alternative partnering models. Currently, they e can team on specific functions within insurer’s recovery departments, consult to improve a client’s Claim and/or recovery departments, and improve insurer workflows to maximize the benefits of new system integrations.
