Company Performance Metrics
Counter is building the modern infrastructure layer for disability and leave benefits in the United States. The company operates at the intersection of insurance operations, employer benefits, and claimant financial resilience — directly addressing one of the most fragmented and under-automated workflows in the financial services ecosystem.
Counter's platform serves the full claims lifecycle across multiple segments: individuals navigating disability and leave events, SSDI advocates and law firms filing on their behalf, benefits brokers embedding Counter into employer offerings, and enterprise clients including TPAs and insurance carriers seeking measurable operational gains. Core capabilities include guided claims intake and document automation, AI-powered medical record extraction, real-time income verification and offset reconciliation, and financial acceleration tools that bridge the elimination-period cash gap for claimants. Counter modernizes legacy systems without replacing them — delivering structured, verifiable, and auditable workflows across the entire disability spectrum. The platform averages $180,000 in recoveries per 100 claims and saves representatives 20+ hours per case. Counter is headquartered in Newark, NJ.
