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CouchMD is a telemedicine service that provides mental health consultations with Canadian physicians and therapists by phone. The company focuses on primary care mental health concerns such as depression, anxiety, stress, insomnia, relationship issues, school or work challenges, and related physical symptoms. Users book appointments online and
complete an intake form, then speak with a licensed practitioner who assesses their concerns and develops an appropriate treatment plan, which may include follow-up and medication management. Physician services are billed through the Ontario Health Insurance Plan and Alberta Health Care Insurance Plan, while therapist services are paid by clients. The service is designed for residents of participating provinces seeking convenient, confidential access to mental health support without visiting a clinic in person.
