interruptions, baggage claims, civil liability cases, and financial support requests. Coris Baltic Group also delivers concierge and travel-related services such as transport and hotel booking, vehicle rental, and leisure planning. Its teams organize medical consultations, doctor visits, hospitalization support, repatriation, and delivery of medicines and equipment worldwide. In addition, the company supports home assistance, legal assistance, and business support services, including document handling and event organization. The organization uses customized software and databases to track and process insurance cases and assistance requests in line with regulatory and data protection requirements.