- Total Equity Funding
- $23.96M in 6 Rounds from 6 Investors
- Most Recent Funding
- $11M Series A on October 19, 2015
- New York, NY
- Conversocial is a cloud solution that helps businesses to efficiently and securely manage customer service on social media at a large scale.
- Joshua March, Dan Lester
- Social Media, Social Media Management, Apps, Software, Customer Service
Conversocial is a leading provider of cloud-based social customer service solutions. Our enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google+, Instagram and YouTube.
Our clients are able to securely transform their contact centers by creating a personal service culture that integrates proven customer service processes with new technology and channels. With analytics to provide accurate, actionable insights on customer trends over time and comprehensive APIs that seamlessly integrate into CRM and contact center technologies, we provide a single view of the customer that drives unmatched engagement and brand loyalty. The largest global firms including Google, Hertz and Barclaycard turn to Conversocial to reduce costs and create the most inclusive customer service experience possible.
Funding Rounds (6) - $23.96MUpdate
|Dawn Capital||Series A (Lead)|
|Draper Esprit||Series A|
|Draper Fisher Jurvetson (DFJ)||Undisclosed||-|
|Matt Arnold||Series A||-|
|Octopus Ventures||Series A (Lead)|
|Series A (Lead)|
|Rob Keve||Series A||-|
Current Team (7)Update
|Jul 26, 2016||PRWeb Sitemap - eir, Ireland’s Largest Telecommunications Provider, Dials In Conversocial to Enable Customer Care Using Facebook Messenger, Engaging the Social, Mobile Customer|
|Jul 25, 2016||CNBC - Twitter bets on live events to spur growth, take on Facebook|
|Jul 5, 2016||Business Insider Australia - A van is driving around London to try to get startups to move to Berlin|
|Jul 4, 2016||Business Insider Australia - UK startups are being preyed upon by other European countries after the Brexit vote|
|Jul 4, 2016||Business Insider (tech) - UK startups are being preyed upon by other European countries after the Brexit vote|
|Jul 3, 2016||Business Insider Australia - The CEO of a high-flying London tech startup is considering expanding to Ireland or Germany after the EU referendum|
|Jun 14, 2016||TechCrunch - Why would a VC firm IPO?|
|Jun 14, 2016||PE HUB - Partech Ventures leads Series C round for Chronext|
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