Company Performance Metrics
- Michael Faath: CEO
Conntac is an innovative software company based in Augsburg. The team of interdisciplinary talents develops one of the leading service platforms for internet providers, network operators and public utilities. The intuitive and interactive solutions support companies in technically complex processes around the service center and beyond and
contribute to a clear and efficient customer and user journey in all company sizes.
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- Support: Help your customers to help themselves. 80% of customers help themselves thanks to self-service
- Convert: Onboard new customers quickly and easily and exploit up- and cross-selling potential.
- Empower: Support your service agents & technicians on the way to work, during and beyond. Reduce your average service case processing time by up to 70%.
- Supervise: Evaluate detailed real-time data and derive important measures. GDPR-compliant.
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Our solutions:
- MyProvider: The leading all-in-one customer self-service solution for internet providers, network operators and municipal utilities.
- Entry: The smart field service management solution for digitalizing your service processes. Because security counts.
