Overview

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Total Equity Funding
$22.5M in 5 Rounds from 4 Investors
Most Recent Funding
$15M Series B on November 18, 2016
Headquarters:
Boston, Massachusetts
Description:
Cogito enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence and machine
Founders:
Categories:
CRM, Sales Automation, Health Care, Machine Learning, Software, Artificial Intelligence, Customer Service
Website:
http://www.cogitocorp.com
Social:

Company Details

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Founded:
2007
Contact:
| (617)580-3101
Employees:
51 - 100 | 8 in Crunchbase

Cogito enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence and machine learning. Cogito’s software evaluates hundreds of behavioral signals through voice to provide live conversation coaching for agents and a real-time measure of customer experience for every call.

Cogito is helping the world’s most successful enterprises improve sales results, deliver amazing customer experiences, and enhance quality of care. Backed by OpenView Ventures, Romulus Capital and Salesforce Ventures, Cogito is headquartered in Boston, MA.

At Cogito, we are united through the common goals of producing innovative technology, driving customer success, and helping people live more productive lives.

Funding Rounds (5) - $22.5M

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DateAmount / RoundValuationLead InvestorInvestors
Nov, 2016$15M / Series B3
May, 2016$1M / Venture0
Nov, 2015$5.5M / Series A2
Dec, 2014$1M / Venture0
Jun, 2007undisclosed amount / Venture1

Current Team (8)

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Products (3)

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  • Through artificial intelligence & machine learning, analyzes behavioral signals gathered through an individuals mobile device
  • Through artificial intelligence & machine learning provides real-time behavioral guidance to phone based sales and service professionals
  • Improving Customer Engagement was added to CrunchBase in 2012

Offices/Locations (1)

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  • Office

    7 Water Street

    Suite 400

    Boston, Massachusetts 02129

    United States

Past Team (1)

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Past Event Appearances (1)

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