Company Performance Metrics
- Kavan Thanasith: Co-Founder & CEOPast Role: Payment Systems Corp., Executive Sales Manager
- Travis Chrisman: Co-Founder and President
Coastal Pay is a payment processing company specializing in merchant services for businesses that demand more from their payment processor. While the company serves both software companies and brick-and-mortar businesses, Coastal Pay has developed particular expertise in addressing the unique challenges faced by B2B SaaS companies processing
significant transaction volumes. Software companies often struggle with three critical issues from traditional processors: unexpected fund holds that disrupt cash flow and damage customer relationships, poor customer service from teams that don't understand software business models, and high processing rates that erode profit margins. Coastal Pay solves these problems through transparent pricing structures, responsive support, and payment infrastructure designed to integrate seamlessly with existing software platforms. The company targets business leaders—CEOs, CTOs, co-founders, and operators—who are frustrated with their current payment processors and need a partner that understands their specific operational challenges. Coastal Pay's approach is educational and consultative, focusing on long-term partnerships rather than transactional relationships. With faster switching timelines, competitive rates, and a commitment to solving real business problems, Coastal Pay has positioned itself as the payment processor of choice for businesses that need payment solutions as sophisticated as their operations—whether they're scaling software platforms or running retail locations.