Company Performance Metrics
- Cenk Onur Ozan: COOPast Role: Ingev, Director of Operations
- Mehmet Kocaer: Chief Technology Officer
Cloud4Feed is an AI-based voice of customer and employee platform that helps businesses to enhance their customer and employee experience by analyzing continuous and real-time feedback.
Omni-channel options and dynamic workflows allow the customization of feedback channels at every customer touchpoint while a user-friendly interface helps
businesses configure everything self-service.
Cloud4Feed’s functionalities to close the feedback loop will enable you to locate all unsatisfied customers, act on their feedback instantly and increase loyalty and retention.
Cloud4Feed’s machine learning-based advanced analytics combines quantitative metrics with open-ended text classifications and helps organizations prioritize and optimize their resources to increase customer loyalty and employee engagement.
